Ready to scale up your business? Take it from Callhounds Global, a fintech growth expert dedicated to delivering exceptional solutions for businesses looking to outsource their operational processes.
Callhounds Global has consistently been delivering innovative solutions that aid in transforming the way businesses approach outsourcing, setting new standards for quality and client satisfaction.
In the fiercely competitive global fintech landscape, constant innovation and optimization are paramount. But what if there was a hidden weapon that could catalyze explosive fintech growth for your business?
Enter the Philippines — a global leader in Business Process Outsourcing (BPO) that offers a unique blend of skilled talent, cost-efficiency, and an unwavering commitment to progress.
PH as a BPO and fintech growth powerhouse
According to the IT and Business Process Association of the Philippines (IBPAP), the Philippine BPO industry has 1.4 million full-time employees or FTEs. The industry has also generated US$29.1 billion in revenue during the first half of 2022, which can be due to the growth in e-commerce, healthcare, financial technology, and IT.
The Philippines’ thriving BPO industry also contributes nearly US$30 billion to its economy annually.
Here are some ideas from Callhounds Global, a leading BPO provider based in the Philippines, on why you should consider BPO in the Philippines this year:
1) Skilled workforce
With a robust educational system and high English proficiency, the Philippines provides a vast pool of talented professionals across various fields. This is particularly advantageous for fintech companies requiring specialized skills and language proficiency.
2) Cost Savings:
Compared to Western countries, the Philippines boasts a significantly lower cost of living, leading to substantial savings on labor and operational expenses — up to 70% on employee costs alone!
3) Cultural Fit:
Filipinos are renowned for their strong work ethic, positive attitude, and excellent communication skills, fostering smooth collaboration. This cultural compatibility ensures seamless integration with global fintech operations.
4) Time Zone Advantage:
The Philippines’ strategic location in Asia allows for extended business hours, potentially offering 24/7 operations and improved global customer service reach. This is crucial for fintech firms operating in multiple time zones.
5) Government Support:
The Philippine government actively promotes the BPO industry, creating a business-friendly environment with infrastructure and incentives to propel its growth.
Enjoy a spectrum of services for fintech growth (IMAGE CREDIT: https://www.vecteezy.com/)
Beyond Cost Savings: A Spectrum of Services for Fintech Growth
The Philippine BPO industry offers more than just cost reduction. Here’s a glimpse into the diverse services available to fintech companies:
Front-Office Services:
Enhance customer experience with exceptional call center services, email, and chat support handled by multilingual professionals. These services are vital for fintech firms requiring robust customer interaction and support.
Back-Office Services:
Outsource tasks like data entry, bookkeeping, and compliance processes to skilled BPO specialists. This allows fintech companies to focus on core strategies while ensuring operational efficiency.
Specialized Fintech Services:
Access industry-specific solutions like financial data processing, risk management, and regulatory compliance support. These specialized services ensure expert handling of critical fintech operations.
The 2024 Advantage: Tech-Savvy and Outcome-Driven
The Philippine BPO landscape is evolving, embracing technology and a results-oriented approach with its tech-powered solutions. BPO providers leverage AI, automation, and data analytics to deliver efficient, cost-effective services, further optimizing your fintech processes.
Many BPOs now also offer contracts focused on measurable business outcomes, ensuring their success is tied to yours.
Unlocking Your Fintech Growth Potential
By partnering with a Philippine BPO provider like Callhounds Global, fintech companies can further reduce the cost of labor and operational expenses while enjoying significant savings. It also helps boost efficiency, thus freeing up your in-house team to focus on core business strategies.
More importantly, doing so also helps enhance customer experience as you can now deliver exceptional customer service through multilingual support. You can also scale up effortlessly, and easily expand your operations with a readily available talent pool. Finally, it allows you to embrace innovation and leverage cutting-edge technology to streamline processes.
In all these, the Philippines can serve as your stepping stone to fintech success since it is not just a cost-effective outsourcing destination, it is also a strategic partner for growth. With its skilled workforce, cultural fit, and commitment to innovation, the Philippines offers a compelling proposition for fintech businesses aiming to unleash explosive growth in 2024.
For more information about Callhounds Global and its services, please visit www.callhounds.com.
